Privacy Policy

Goosehill respects your privacy and wants you to understand our privacy policy. This Privacy Policy page communicates how, when, and why we gather information about our customers and what we do with it.

Goosehill reserves the right to make changes to this Privacy Policy at any time. By accessing www.Goosehillsport.com (“Website”), you confirm that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or use your personal information, you should not use the Website or order goods from Goosehill. We are not responsible for the content or privacy policies of third parties.

Website Security

We have taken many precautions to protect confidential information while you shopping on our Website. We use the industry-standard SSL protocol (Secure Sockets Layer) to secure credit card transactions. The SSL system encrypts information that you submit to us via our website when you place an order as a safeguard against third party interception of your information.

IP Address

To facilitate a smooth shopping experience, our system logs the Internet Protocol (IP) Address of each user. An IP address is a number that is automatically assigned to your computer every time you browse the internet. Depending on your Internet Service Provider (ISP) and the type of connection, this number may change each time you log on. Information from IP addresses is used for system administration, our live help feature, troubleshooting, and the examination of traffic trends and response rates to various promotional offers.

Gathering and Use of Your Personally Identifiable Information

If you place an order through Goosehill, we will ask you for your name, email address, shipping address, telephone number and credit card information. You may provide other information in custom orders you make such as the names of a member of a family, the family name, the year the family was established, and locations they lived. We use this information to process and fulfill your order and to notify you of your order status. Telephone numbers and e-mail addresses are used to contact you regarding your order. Alternatively, you may request to receive our e-mail newsletter updates.

We collect information from you when you visit our site including your IP address or unique device identifier, and cookies and data from the pages you visit. This is stored in log files and used to provide you more pertinent content when you visit our site. Your IP address, when available is used to provide a localized experience including prices in your currency and to adhere to regional preferences and requirements.

We use your personal information to improve and customize our services, including sharing of your information for such purposes. This includes uses which we intend to provide an optimal match between you and our available products and services, including direct marketing. Such uses serve our interest in improving and growing our business and your interest in receiving optimal user results.

We use your personal information for security and safety purposes, including our own use and with third party security providers. We aim to protect you and us from spam, harassment, intellectual property infringement, crime and other security risks. We use personal information to comply with legal obligations pursuant to the legal protections afforded to you in your country. Where required to obey the law, such as in response to a subpoena or legal process we will disclose your personal information. We also reserve the right to use your personal information to exercise or defend legal claims.

We use your personal information to engage third party companies and individuals to provide services to us (such as payment processors, research companies, and analytics and security providers) to help us operate, provide and market our products and services. We use third parties where necessary or where their services are superior to what we could perform internally.

We will only retain your information for as long as is necessary for the purposes set out in this policy or as needed to provide services to you or to advertise or market services to you. For example, we may not delete your personal information insofar as it is needed to uphold our legal obligations, resolve disputes, or enforce our agreements.

If you would like to modify your information on file with us, request deletion of data, or terminate your account, please contact service@goosehillsport.com